Shipping Information
Fast, secure, and reliable delivery worldwide for your premium Golden Goose sneakers
Enjoy complimentary shipping on all orders over $250. Fast and secure delivery to your door with tracking included.
Shipping Options & Rates
🎯 Free Shipping on Orders Over $250
Upgrade to free standard shipping automatically when your order total reaches $250 or more. No code needed - discount applied at checkout!
Processing & Handling
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 2 PM EST will be processed the next business day.
- Orders placed Monday-Friday before 2 PM EST ship same day
- Weekend orders are processed on the following Monday
- Holiday processing times may vary - check our holiday schedule
- Custom or personalized items require additional 2-3 days processing
- All orders include tracking information sent to your email
Shipping Destinations
| Region | Delivery Time | Shipping Cost | Tracking |
|---|---|---|---|
| United States (Domestic) | 2-7 business days | $12.95 - $39.95 | Full tracking included |
| Canada | 7-10 business days | $29.95 | Full tracking included |
| United Kingdom | 7-12 business days | $35.95 | Full tracking included |
| European Union | 8-14 business days | $39.95 | Full tracking included |
| Australia & New Zealand | 10-16 business days | $45.95 | Full tracking included |
| Asia (Japan, South Korea) | 8-15 business days | $42.95 | Full tracking included |
International customers are responsible for any applicable duties, taxes, or customs fees. These charges are not included in our shipping costs and vary by country.
Package Security & Insurance
- All packages are fully insured up to $500 at no extra cost
- Signature confirmation required for orders over $200
- Discreet packaging with no external branding for privacy
- All items are carefully packaged with protective materials
- Eco-friendly packaging materials whenever possible
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Use this number to monitor your package's progress in real-time through our shipping partners.
- Tracking numbers are sent within 24 hours of shipment
- Track packages directly on carrier websites (UPS, FedEx, USPS)
- Email notifications for key delivery milestones
- SMS tracking updates available upon request
- Customer service support for tracking issues
Shipping Restrictions
We currently cannot ship to PO Boxes, APO/FPO addresses, or certain remote locations. Please provide a physical street address for delivery.
Frequently Asked Questions
Address changes are only possible within 2 hours of placing your order and before processing begins. Contact our customer service immediately at [email protected] for assistance.
All shipments are fully insured. If your package is lost or damaged during transit, we'll replace it at no cost or provide a full refund. Contact us within 48 hours of delivery for damaged items.
Same-day delivery is available in select metropolitan areas for orders placed before 12 PM EST. This premium service costs $59.95 and is subject to availability.
Currently, each order can only be shipped to one address. To send items to multiple locations, please place separate orders for each shipping destination.
We partner with UPS, FedEx, and USPS for domestic shipping, and DHL for international deliveries. The carrier is automatically selected based on your location and shipping method chosen.
📞 Need Shipping Help?
Our shipping specialists are available Monday-Friday, 9 AM-8 PM EST. Contact us at [email protected] or visit our store at 2847 Madison Avenue, New York, NY 10017.